The following return policy is final and any disputes of the same can be contested only in Bangalore Jurisdiction court. Erevu Ventures Private limited herein referred to as OfficeSmart promises to adhere to the conditions as follows:
The customer shall raise the product returns tab of the application. Only upon approval of the same by OfficeSmart, OfficeSmart agrees to collect the product for returns.
Return of the product will not be accepted beyond the GST filing dates. If return is for a valid reason deemed by OfficeSmart then the customer has to reverse bill OfficeSmart the same so that the GST credit is reversed.
Return of expired products will be excepted only from the brands that accept expiry return under their sale term. Please write to us to get the list of brands that accept product expiry.
If product packaging is tampered with OfficeSmart reserves the right to not accept product.
If product arrives damaged please do not accept the same on delivery. Once accepted the product is deemed to have arrived in good condition.
Products under “Buy Anything” will generally not be accepted under returns. If issue with product or variant, please raise the return and upon approval can be exchanged for the same.
The credit note for the products return will take a minimum of 30 working days